The Muara Signal Station is manned 24 hours, and can be contacted on VHF Marine Channel 16, at any time.

All vessels on arrival at the anchorage point will contact the Signal Station for berthing instructions. Once a berth is allocated, the Vessel could proceed into the Port with the Pilot.

To provide for convenient, fast and an efficient service for the Vessel clearance, all Port Operation Sections including the Shipping Agents, are carrying hand-held VHF marine radios.

Additionally the Berthing Unit of the Port, could be easily contacted on SSB radio, and Direct telefax for prior information on berthing schedules. For the convenience of all vessels, facilities have also been provided for the Shipping Agents to have their own offices in the Ports Department administration complex situated just outside the Port.